# ATCOM Business Technology > ATCOM Business Technology is a managed IT services provider (MSP) founded in 1979 and headquartered in Greensboro, North Carolina, with teams serving Charlotte and Raleigh-Durham. ATCOM provides managed IT services, help desk and end-user support, cybersecurity, cloud solutions, hosted VoIP and Mitel unified communications, CIO services, and AI governance and adoption services to small and mid-size businesses across North Carolina and South Carolina. Main phone: 800-849-8266. Greensboro (HQ): 6905 Downwind Rd, Suite F, Greensboro, NC 27409, 336-387-1898. Charlotte: 704-602-2998. Raleigh-Durham: 919-314-1003. Hours: Monday to Friday, 7:00 AM to 5:00 PM. Motto: "Win The Day." ## IT Services - [IT Services](https://atcombts.com/it-services/): Overview of ATCOM's managed IT services for businesses that need an IT team, have a small IT team, or have a large IT team. - [Patch Management & Monitoring](https://atcombts.com/it-services/patch-management-monitoring/): Automated off-hours updates, proactive endpoint and network monitoring, and compliance reporting. - [Help Desk & End-User Support](https://atcombts.com/it-services/help-desk-end-user-support/): Staffed, local North Carolina help desk with first-call resolution, remote support, and on-site dispatch. - [Multi-Factor Authentication (MFA)](https://atcombts.com/it-services/multi-factor-authentication-mfa/): MFA rollout and policy design using push, hardware keys, or biometrics; supports cyber insurance requirements. - [Managed Detection & Response (MDR)](https://atcombts.com/it-services/managed-detection-response-mdr/): 24/7 threat monitoring combining AI-driven detection with human analysts. ## Cybersecurity - [Cybersecurity](https://atcombts.com/cybersecurity-2/): Overview of ATCOM's cybersecurity services for small and mid-sized businesses. - [ATCOM ARMOUR Email Security for Microsoft 365](https://atcombts.com/atcom-armour-email-security-for-microsoft-365/): Anti-phishing, spam filtering, sign-in restrictions, MFA, backup, and audit logging for Microsoft 365 email. - [Cybersecurity Awareness and Training](https://atcombts.com/cybersecurity-awareness-and-training/): Ongoing, short-format phishing and security awareness training for employees. - [Vulnerability Scanning and Assessment](https://atcombts.com/vulnerability-scanning-and-assessment/): External, internal, and cloud vulnerability scanning with quarterly reporting aligned to HIPAA, PCI DSS, and NIST CSF. - [Dark Web Monitoring](https://atcombts.com/cybersecurity/dark-web-monitoring/): Continuous monitoring for exposed company credentials and data with alert and remediation workflow. - [Penetration Testing](https://atcombts.com/cybersecurity/penetration-testing/): External, web and API, and internal assumed-breach testing with risk-ranked reporting and re-test. ## Cloud Solutions - [Cloud Solutions](https://atcombts.com/cloud-solutions/): Overview of ATCOM's cloud services. - [Microsoft 365 Migrations & Cloud Services](https://atcombts.com/cloud-solutions-2/microsoft-365-migrations-cloud-services/): Planning, migration, and ongoing management of Microsoft 365 tenants, email, files, and Teams. - [Public Cloud Management (Azure & AWS)](https://atcombts.com/cloud-solutions-2/public-cloud-management-azure-aws/): Provisioning, cost governance, security, and day-2 operations for Azure and AWS. - [Cloud Backup & Disaster Recovery](https://atcombts.com/cloud-solutions-2/cloud-backup-disaster-recovery/): Encrypted off-site backups and rapid full-system recovery. - [Mitel Hybrid Cloud Solutions](https://atcombts.com/cloud-solutions-2/mitel-hybrid-cloud-solutions/): Hybrid on-premises and cloud Mitel communications with business continuity and integrations. - [ATCOM Cirrus Cloud Hosted VoIP](https://atcombts.com/atcom-cirrus-cloud-hosted-voip/): Cloud-hosted business phone system with local North Carolina support and on-site training. - [Mitel Unified Communications](https://atcombts.com/mitel-unified-communications/): Mitel voice and collaboration platforms deployed on-site, in the cloud, or hybrid. ## AI Services - [AI Services for Small & Mid-Size Businesses](https://atcombts.com/services-and-technology/ai-services-for-small-mid-size-businesses/): Govern it, secure it, guide it, manage it: ATCOM's approach to using AI safely in a business. - [AI Governance & Policy](https://atcombts.com/services-and-technology/ai-governance-policy/): AI policy development and decision frameworks for approving and reviewing AI tools. - [AI Security & Risk](https://atcombts.com/services-and-technology/ai-security-risk/): Protecting company data when employees and systems use AI. - [AI Readiness & Tool Evaluation](https://atcombts.com/services-and-technology/ai-readiness-tool-evaluation/): Assessing readiness and evaluating AI tools before adoption. - [AI Adoption & Oversight](https://atcombts.com/services-and-technology/ai-adoption-oversight/): Managed rollout and ongoing oversight of AI in the business. ## Strategy and Leadership - [Services and Technology](https://atcombts.com/services-and-technology/): Overview of ATCOM's strategic and professional services. - [CIO Services](https://atcombts.com/services-and-technology/cio-services/): Fractional, interim, or project-based executive IT leadership (vCIO). - [Policy & Procedure Development](https://atcombts.com/services-and-technology/policy-procedure-development/): IT policies and procedures for security, compliance, and governance. - [Strategic Planning](https://atcombts.com/services-and-technology/strategic-planning/): Multi-year IT roadmaps aligned to business goals with quarterly reviews. ## Locations and Service Areas - [Greensboro, NC](https://atcombts.com/greensboro-nc/): Headquarters, 6905 Downwind Rd, Suite F, Greensboro, NC 27409, 336-387-1898. - [Charlotte, NC](https://atcombts.com/charlotte-nc/): Charlotte-area managed IT, cybersecurity, and VoIP, 704-602-2998. - [Raleigh, NC](https://atcombts.com/raleigh-nc/) and [Durham, NC](https://atcombts.com/durham-nc/): Raleigh-Durham managed IT, cybersecurity, and VoIP, 919-314-1003. - [Apex, NC](https://atcombts.com/apex-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Apex businesses. - [Belmont, NC](https://atcombts.com/belmont-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Belmont businesses. - [Burlington, NC](https://atcombts.com/burlington-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Burlington businesses. - [Cary, NC](https://atcombts.com/cary-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Cary businesses. - [Concord, NC](https://atcombts.com/concord-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Concord businesses. - [Gastonia, NC](https://atcombts.com/gastonia-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Gastonia businesses. - [High Point, NC](https://atcombts.com/high-point-nc/): Managed IT, cybersecurity, cloud, and VoIP services for High Point businesses. - [Knightdale, NC](https://atcombts.com/knightdale-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Knightdale businesses. - [Research Triangle Park, NC](https://atcombts.com/research-triangle-park-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Research Triangle Park businesses. - [Winston-Salem, NC](https://atcombts.com/winston-salem-nc/): Managed IT, cybersecurity, cloud, and VoIP services for Winston-Salem businesses. - [Rock Hill, SC](https://atcombts.com/rock-hill-sc/): Managed IT, cybersecurity, cloud, and VoIP services for Rock Hill businesses. ## About - [About Us](https://atcombts.com/about-us/): Serving North Carolina for over 40 years; voted NC Top 40 Family Friendly Companies three times and NC's Top 50 Technology Companies twice. - [Our Culture: Win The Day](https://atcombts.com/about-us/win-the-day/): ATCOM's culture and the 12 Fundamentals. - [Our Team](https://atcombts.com/about-us/our-team/): ATCOM engineers, account managers, and leadership. - [Reviews](https://atcombts.com/reviews/) and [Testimonials](https://atcombts.com/testimonials/): Client feedback. - [ATCOM News](https://atcombts.com/atcom-news/): Blog articles on IT, cybersecurity, cloud, and AI for business. - [Coffee Break Webinars](https://atcombts.com/webinars/): Free 30-minute IT webinars for North Carolina small and mid-sized businesses, with recordings. - [Contact Us](https://atcombts.com/contact-us/) and [Service Request](https://atcombts.com/service-request/): Consultations and support requests. ## Optional - [Privacy Policy](https://atcombts.com/privacy-policy/) - [Terms of Service](https://atcombts.com/terms-of-service/) - [Sitemap](https://atcombts.com/sitemap_index.xml)