Unified Communications

Mitel Hybrid Cloud Solutions

Get the reliability of on‑prem systems with the agility of the cloud. Scale, support remote work, and integrate with what you already have—without compromise.
Mitel Hybrid Cloud Solutions | ATCOM

The Best of Both Worlds

Communication drives productivity, and today's businesses need flexible solutions that can adapt to changing needs. Mitel Hybrid Cloud delivers the best of both worlds — the reliability of on‑premises systems combined with the agility of the cloud.

ATCOM has decades of experience with Mitel deployments. We design and implement hybrid solutions that allow your business to scale easily, enable remote work, and integrate seamlessly with existing infrastructure. We understand when to use the cloud and when to use premise resources to help you with call routing, collaboration tools, or business continuity planning. However you want to do it, Mitel Hybrid Cloud provides the platform to get it done.

Mitel's approach also offers cost control and flexibility, and combining that with ATCOM's knowledge, you get more than just technology. You get strategy, support, and a team that understands how communication fuels business success.

What You Get with Mitel Hybrid Cloud

Scale & Flexibility

Spin up new locations or users quickly while keeping critical services on‑prem as needed.

  • Elastic cloud capacity
  • Keep‑or‑move workloads by choice
  • Seasonal & growth‑friendly

Business Continuity

Route around outages and keep calls flowing during disruptions or site failures.

  • Redundant call routing
  • Cloud failover for key services
  • Disaster recovery planning

Seamless Integration

Connect with collaboration tools and existing infrastructure—no rip‑and‑replace.

  • Contact center & analytics
  • CRM/Teams integrations
  • SIP trunking & legacy PBX co‑existence

Choose the Right Mix

On‑Prem Control

Maximum control and local survivability for critical sites.

  • Local call control
  • Granular QoS
  • Leverage existing hardware

Cloud Agility

Fast deployment, easy adds/changes, and predictable OpEx.

  • Rapid scale‑up
  • Anywhere access
  • Automatic updates

Hybrid Best of Both

Keep what matters on‑prem, move the rest to cloud—at your pace.

  • Phased migration
  • Cost control & flexibility
  • Resilient architecture
The right workload in the right place. We’ll design a Mitel Hybrid Cloud that fits your business. Design My Hybrid Plan

Frequently Asked Questions

Can we keep our existing phones and numbers?

In most cases, yes. We assess device compatibility, port your numbers, and plan a phased rollout to avoid disruption.

Do you integrate with Microsoft Teams or our CRM?

We commonly integrate with Teams, leading CRMs, and contact center platforms—let’s validate your exact stack.

How do costs compare between on‑prem, cloud, and hybrid?

Hybrid lets you balance CapEx and OpEx. We’ll model TCO and create a roadmap that aligns to your budget and growth.

What’s the migration timeline?

Typical engagements run a few weeks to a few months depending on sites, carriers, and integrations. We provide a detailed project plan and cutover support.

Ready to modernize communications?

We’ll help you choose the right mix of on‑prem and cloud for performance, resilience, and cost control.