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ATCOM Reviews

Proven IT Services in North Carolina — Trusted for 40+ Years

Hear What Our Clients Have To Say

ATCOM Greensboro

5.0

30 Google reviews

ATCOM Charlotte

4.9

49 Google reviews

ATCOM Raleigh-Durham

5.0

36 Google reviews

What Our Clients Say on Google

115 Google reviews across our three North Carolina offices. Here are some of them, word for word.

Greensboro Office

5 out of 5 stars

Weaver Cooke has been using ATCOM's services for over five years, and they have been a great partner to our company.

ATCOM manages our IT services, infrastructure, backups, and new employee workstation setups. They have also been instrumental in helping us navigate third-party vendors, ensuring our systems work together seamlessly while keeping cost-effectiveness in mind.

What really sets ATCOM apart is their team. They are not only professional, responsive, and knowledgeable, but they have taken the time to truly understand Weaver Cooke, our business, and our needs. They don't just provide IT support; they work alongside us to find solutions that make sense for our company.

We appreciate the relationship we have built with ATCOM over the years and the confidence that comes with knowing we have a dependable team supporting our technology needs.

We highly recommend ATCOM to any business looking for a knowledgeable, reliable, and dedicated IT partner!

Lorie Best · Google review · October 2026
5 out of 5 stars

ATCOM has always been a joy to work with, very professional and highly technical and very customer centric.

James Woodruff · Google review · June 2024
5 out of 5 stars

I am a volunteer at Mt Tabor Methodist Church in W-S. The church needed a new telephone system and we were really struggling with the large and ongoing price increases of hosted systems being quoted by other vendors. Atcom listened and came back with an on-premise system that was clearly the best option and it saved the church a huge amount of money. The project planning was great and they handled all the dialog with Spectrum. The cutover was seamless and the church experienced minimal disruption. The post implementation questions and/or issues were minor and they addressed them quickly. They were great partners. I highly recommend them.

John Millican · Google review · June 2024
5 out of 5 stars

We have worked with Atcom for many years now. They have worked directly with our team in addressing our cyber security needs and network deficiencies. I highly recommend them for helping with your IT needs. Their customer service knowledge and care for their customers is exceptional.

John M
July 24, 2023

John McCain · Google review · July 2023
5 out of 5 stars

Chisholm Service Inc. has been a long-time customer of ATCOM. Mike King has been professional and responsive to all our questions and concerns. The customer service and response times are exceptional. We appreciate the quality service and look forward to continuing our partnership with ATCOM.

Mike Chisholm · Google review · July 2023

Charlotte Office

5 out of 5 stars

I don't typically leave Google reviews, but ATCOM is outstanding and deserves it.

We had moved from another IT provider to ATCOM and the switch was seamless, and free of headaches. What really stands out is their customer service. All of our interactions with every one of their staff, especially the day to day interactions with technicians has been above and beyond in all aspects.

Whenever we have needed any updates on inventory, or warranties or anything else, they are always prompt to provide us with this information. Same goes for the turnaround on your IT support tickets.

I highly recommend ATCOM if you are in the search for an IT Provider!

Mike Rohrbach · Google review · September 2026
5 out of 5 stars

Atcom is helping us build a new facility and insure the infrastructure is everything we need. They have been a diligent, responsive, and true PARTNER in this whole process. A good managed service provider can make the biggest difference in how any organization runs, and our partnership with Atcom has made all the difference!

Kris Cole · Google review · February 2024
5 out of 5 stars

We have been with ATCOM for about 15 years or so and they have been Great to work with - both on projects and when an issue comes up. We are a government agency, and I would highly recommend ATCOM.

Billy Cook · Google review · September 2023
5 out of 5 stars

We have been with Atcom for over 15 years. They have the most knowledgeable group of people I've ever seen in the Mitel universe. Excellent support on the Mitel 3300 platform, Contact Centre Manager, NuPoint, and MiBorder Gateway.

Rick Aaronson · Google review · September 2023
5 out of 5 stars

We have worked with Atcom for over 15 years and could not be any happier with their service. The entire team is fantastic to work with and very responsive and helpful. I highly recommend Atcom for your business technology needs.

Rob Gooding · Google review · August 2023

Raleigh-Durham Office

5 out of 5 stars

Been using ATCOM for years and very happy with the service.

Brian Leden · Google review · October 2026
5 out of 5 stars

This review is for ATCOM and specifically for Tim Sickles, who went out of his way to assist with our systems right before the holidays. While our request wasn’t particularly urgent, Tim went above and beyond, not only addressing our original need but also identifying and tackling another issue during the process.

We’ve consistently received excellent service from ATCOM and their entire team, but this experience stood out, and we felt it deserved recognition. It’s rare to find a company or individuals with such a strong work ethic. ATCOM seems to excel at hiring people who genuinely care about delivering the best outcomes for their customers.

We truly appreciate Tim’s efforts and dedication that day, and we’re grateful to have a partner like ATCOM, whose team always strives for the best results.

Logan Penland · Google review · January 2025
5 out of 5 stars

I choose Atcom for my IT needs because the team is knowledgeable, highly responsive, friendly and will constantly strives for solutions that work well for my organization. They know their product and they are the best that I have worked with. I highly recommend them to any organization whether it is for one time projects or repeated needs.

Ryan Byrnes · Google review · April 2024
5 out of 5 stars

ATCOM has provided Frankel Staffing Partners with excellent telephone support for several years, and we added IT support services about a year ago. It was a great decision! The team is knowledgeable, friendly, and efficient! They have been an invaluable IT partner for projects and daily support.

Corinne Omans · Google review · August 2023
5 out of 5 stars

After working with several different IT companies in the RTP area, we were referred over to Atcom. Kim Oliver, Mark Creasman and team have been nothing short of amazing and consistent for the past year and a half since we partnered. If you are a small, medium or large business, reach out to them because they have an offering to meet the needs of most size businesses these days, you won’t be sorry!

Amy Turner · Google review · June 2023

Ratings and review counts from ATCOM’s Google Business Profiles as of October 2026. Every review, live from Google, is below.