ATCOM’s Managed Desktop Support Services allow you to maximize the performance, reliability, and security of your desktop computers and free your IT team from supporting end-users, allowing them to focus on the strategic initiatives that are important to your organization. We provide a layer of advanced technical resources functioning as your IT department or in support of your IT Team. We are passionate about helping you implement and use technology to better serve your team and your customers.
Outsourcing IT tasks to a Managed IT Services Provider in Greensboro such as ATCOM Business Technology Solutions gives you the chance to focus on your core business instead of chasing technical issues.
As a Managed Service Provider, we provide your end-users with a secure, modern experience and maintain your devices from desktops to network infrastructure. We perform regular maintenance updates to keep your systems running smoothly and securely with the latest Microsoft 365 applications and security services. We also make informed recommendations to optimize your computer systems and network, saving you money by avoiding costly technology issues that lead to downtime and repairs.
We’ll streamline desktop upgrades and new software rollouts to provide your team with the best systems, applications, and devices they need when they need them.
The total cost of ownership (TCO) to your organization will be substantially lower. This means lower operating costs and capital expenses for your organization.
Many MSPs are not local to your business or organization and manage your technology 100% remotely. Some things such as printer issues may require someone to be onsite. Choose a local Managed IT Services Provider in Greensboro serving North Carolina businesses, such as ATCOM Business Technology Solutions, and allow our team to provide onsite support. We’re big enough to provide the stability you need and small enough to provide you with local service. We have 30 engineers and 40 years of technical business success.
A Managed Service Provider such as ATCOM can help your organization improve its operations. For example, we can handle your company’s networking, help desk inquiries, server upkeep, desktop support, and even project management.
We also provide Strategic Asset Management Services to help you make better decisions about desktop maintenance and upgrades. This especially benefits organizations with remote offices that lack in-house IT support staff. Rely on ATCOM Business Technology Services to ensure that your desktops are secure and performing optimally while freeing up your in-house IT staff for more strategic initiatives.
Control unplanned costs in your organization by choosing ATCOM Business Technology Solutions as your MSP and pay lower, fixed monthly costs which cover all kinds of repairs and service costs.