Not All AI Is the Same—and the Differences Matter
The more I talk with people about artificial intelligence, the more I realize that we are using the term “AI” to describe many very different
Rhonda Craycraft
July 22, 2026
Donald Phelps
About Donny
Born in Bangor, Maine, Donny grew up in Greensboro, North Carolina and attended Ben L. Smith High School where he was employed as a school bus driver. Donny demonstrated his great work ethic early on by earning the School Bus Driver of the Year award his senior year of high school! He also incorporated his love of music during high school by playing the tuba in the marching band.
Outside of the office, Donny enjoys golfing, fishing, and strumming his guitar. He’s been married to his wife Donna for 47 years, and together they have a daughter and granddaughter.
After spending 31 years with Mitel, Donny joined the ATCOM team in November of 2011. His favorite thing about working at ATCOM is the fellowship everyone shares when gathered together.
The Most Expensive IT Mistake Isn’t Clicking the Link — It’s Staying Quiet
In today’s business environment, cybersecurity threats are no longer rare events – they’re part of everyday operations. Phishing emails, malicious links, fake invoices, and social
Mike King
June 25, 2026
Why Businesses Experience Repeat Cybersecurity Breaches
Most businesses don’t think much about cybersecurity until something goes wrong. That’s usually when they contact a local cybersecurity services company. Maybe someone’s email account
John Cameron
June 12, 2026
When IT Becomes Strategic: Why More Businesses Are Using a Virtual CIO
For years, most businesses treated IT like plumbing. You only called a local IT service provider when something stopped working. The server crashed. Email went
Rhonda Craycraft
June 1, 2026
How Cybersecurity Awareness Training Protects Your Business and Team
In today’s digitally driven environment, cybersecurity threats are at an all-time high, impacting businesses of all sizes. As technology evolves, cybercriminals are becoming increasingly sophisticated,
Glenn Hays
May 13, 2026
Why Regular Data Backups Are Not Enough Without a Full Continuity Plan
At ATCOM, we talk to business owners every day who believe that as long as their data is backed up, they’re fully protected. And while
Bryan Sayers
May 7, 2026
How Small and Mid-Size Businesses (Under 500 Employees) Are Actually Using AI in 2026
Artificial intelligence is everywhere—but most small and mid-size businesses aren’t using it the way headlines suggest. They’re not building AI models. They’re not hiring data
Rhonda Craycraft
March 31, 2026
Protecting Donor Trust: The Simple Security Steps Every Nonprofit Should Take
If you run a nonprofit, trust is everything. People give you their time.Their money.Their heart. The least we can do is protect their information. This
Kim Oliver
March 6, 2026
How Managed IT Service Companies Support Businesses That Outsource IT
These days, we’re seeing more businesses turn to a managed IT service company to handle their technological needs, and for good reason. When companies outsource
Mike King
February 19, 2026